Term and Conditions

Last Updated: [Insert Date]

1. Our Store & Target Audience

TaylorMade Sales Store specializes in premium golf equipment from leading brands like Callaway, Cleveland, and Adidas. Our products cater to:

• Golf enthusiasts of all skill levels
• Left-handed players seeking specialized equipment
• Female golfers requiring ladies-specific clubs
• Players seeking high-performance gloves, irons, wedges, drivers, and putters

2. User Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or making purchases
• Comply with all applicable laws and regulations
• Not use our site for any fraudulent or illegal activities
• Be responsible for maintaining the confidentiality of your account credentials
• Verify that the products you order are suitable for your needs (including left-handed/ladies-specific items)

3. Product & Service Description

We offer:

• Premium golf equipment including gloves, irons, wedges, drivers, fairways, hybrids, and putters
• Specialized equipment for left-handed players and female golfers
• Products from top brands: Callaway, Cleveland, and Adidas

We strive for accurate product descriptions and images, but slight variations may occur. All specifications should be verified before purchase.

4. Order & Payment Terms

Order Process:

• Orders are processed within 1-2 business days after payment confirmation
• You will receive an order confirmation email with details
• We reserve the right to cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud

Payment Methods:

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

Shipping:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)
• Delivery times are estimates and may vary based on location and customs processing
• International customers are responsible for any customs duties, taxes, or fees

5. Returns & Refunds

Return Policy:

• 15-day return window from delivery date
• Items must be unused, in original condition with tags and packaging
• Opened golf gloves cannot be returned (unless defective) for hygiene reasons

Return Process:

1. Email [email protected] within 15 days of delivery with your request
2. We’ll provide a Return Merchandise Authorization (RMA) number
3. Package items securely with original packaging and a copy of your invoice
4. Ship to our San Jose facility using a trackable method (return shipping at customer’s expense unless our error)

Refunds:

• Processed within 3-5 business days after we receive and inspect the return
• Issued to original payment method (5-10 business days to appear)
• Original shipping fees are non-refundable unless return is due to our error

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our suppliers and protected by intellectual property laws. You may not use, reproduce, or distribute any content without express written permission.

7. Liability Limitations

TaylorMade Sales Store shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use or website access
• Product performance beyond what is reasonably expected from normal use
• Delays in shipping beyond our control (customs, weather, carrier issues)
• Lost or damaged return shipments (we recommend purchasing shipping insurance for high-value items)

8. General Provisions

• We reserve the right to modify these terms at any time (changes will be posted on this page)
• California law governs these terms without regard to conflict of law provisions
• Any disputes shall be resolved in San Jose, California courts
• If any provision is found invalid, the remaining provisions remain in full effect

9. Contact Information

For questions about these Terms and Conditions, please contact:

TaylorMade Sales Store
2660 Friendship Lane
San Jose, US 95136
Email: [email protected]